Cancellation policy

You can cancel your booking (rental agreement) at any time. Cancellations must be made in writing. You can cancel free of charge up to 7 days before arrival. If you cancel within 7 days of arrival, you will be charged the total price. If you do not arrive, you will be charged the total price. If you cancel less than seven days before the start of the rental period, the full rental price is payable. The date of receipt of your cancellation notice is decisive. Any amounts already paid will be offset. If payment has already been made and an invoice has been issued, a cancellation fee of €5 will be charged for a credit note. Any fees such as PayPal fees, unless they are non-refundable, are also non-refundable. You can provide a replacement person who will enter into your contract under the stated conditions. Written notification is sufficient.